Employee Handbook

Employee Mobile App

Mobile-first PWA designed for staff on the go. Bottom navigation, offline support, and role-based content.

Employee handbook home page showing category grid with emoji icons

Home Dashboard
Category grid with emoji icons, onboarding progress, and quick access shortcuts

Employee category view with page listings

Category View
Browse all pages within a category with clear navigation and breadcrumbs

Page viewer showing formatted article content

Page Reader
Clean reading experience with rich formatting, images, and acknowledgment tracking

Onboarding Checklists
Progress tracking for required reading with role-based content assignment

Contact Directory
Quick access to important contacts and emergency numbers

FAQ & Support
Common questions and answers with search functionality

Admin Desktop CMS

Powerful content management system for creating, organizing, and publishing handbook content with multi-language support.

Admin category management interface with drag and drop

Category Management
Organize handbook structure with drag-and-drop reordering, nested categories, and emoji icons. Control visibility and required roles per category.

Admin page editor with rich text formatting toolbar

Rich Text Editor
Full-featured Tiptap editor with formatting, images, tables, and links. Multi-language tabs (SV/EN/NO) with auto-translation support.

Admin branding and settings configuration

Branding & Settings
Customize organization branding with logo upload, primary/secondary colors, and font selection. Branding automatically applied to viewer and PDF exports.

Admin Dashboard
Overview of handbook statistics, recent activity, acknowledgment tracking, and template management. Quick access to all admin functions.

Key Features

Everything you need to manage policies, onboard staff, and ensure compliance.

Template System

Copy-on-use templates

Platform creates templates. Organizations copy and customize. No shared references—each org gets its own editable copy.

Rich Text Editor

Rich text editor

Full-featured editing: bold, headings, lists, blockquotes, links, images from media library, tables.

Multi-Language

SV, EN, NO and more. One-click translation per page or bulk. Fallback to default language when missing.

Role-Based Access

Role-based access control

Required roles per page/category. Role-based hierarchy. Employees see only what they're allowed.

Organization Branding

Logo, colors, custom styling

Logo upload, primary/secondary colors, font family. Automatic branding across viewer and PDF export.

PDF Export

Branded A4 documents

Professional PDF export with your organization's branding. Typography, margins, and logo applied automatically.

Employee Viewer

Mobile-first PWA. Bottom navigation, offline support, onboarding checklists, and page acknowledgments.

Mobile-First

Built for staff on the go

Bottom navigation: Home, Search, Favorites, Profile
PWA with offline support
Onboarding checklists with progress tracking
Page acknowledgments for compliance
Home shortcuts for quick access
"What's New" feed for recent pages

Compliance

Track who read what

Version-specific acknowledgments. Re-acknowledge when content changes. Query unacknowledged pages. One record per user per page.

Onboarding & Compliance

Structured onboarding packages by role. Track progress and completion.

100%

Acknowledgment tracking

Version-aware

Re-ack on content change

Handbook for Care Recipients (brukare)

A personalized handbook for care recipients, easily added with role-based access.

Role-Based Access

Easy to add per user

Assign handbook access by role. Include: phone number, your implementation plan, care contact, and preferred caregivers.

Real-Time Integration

Connected to CAIRE platform

The handbook becomes even more personalized when connected to the CAIRE platform with real-time data. See the ecosystem and mobile apps.

Single Sign-On

One login for all CAIRE products. Choose your preferred method.

Supported Methods

Mobile BankID, Google, Apple, Facebook, password

Sign in with your preferred method. The same account works across scheduling, handbook, caregiver app, and client app.

Part of myCaire Ecosystem

The Employee Handbook is the first add-on product. Available as an add-on to the CAIRE scheduling platform.

Handbook

Policy & training

Digital handbook with policy, routines, and role-based access. Compliance and acknowledgments. Drives quality and onboarding.

myCaire Ecosystem

Full product ecosystem

Data layer, product portfolio, flywheel, and personas. See how the handbook fits with scheduling, caregiver app, and brukarapp.

Technical diagrams

Architecture Overview

Backend API powers both the admin CMS and the employee viewer with multi-tenant isolation.

flowchart TB
    subgraph Backend["Backend Server"]
        GraphQL["GraphQL API"]
        REST["Media & PDF API"]
        GraphQL --> REST
    end

    subgraph Admin["Admin CMS"]
        Editor["Rich Text Editor"]
        Categories["Category Management"]
        Branding["Branding"]
        Editor --> GraphQL
        Categories --> GraphQL
        Branding --> GraphQL
    end

    subgraph Viewer["Employee Viewer"]
        Mobile["Mobile-First Viewer"]
        PWA["PWA + Offline"]
        Mobile --> GraphQL
        PWA --> GraphQL
    end

    Auth["Auth"]
    Auth --> Admin
    Auth --> Viewer

Template Copy Flow

When an org uses a template, we copy the full category tree and all pages. Copied content becomes org-specific.

flowchart LR
    A["Platform Template"] -->|"Copy to Org"| B["Org Copy"]
    B -->|"Customize"| C["Edit Content"]
    C -->|"Publish"| D["Live for Employees"]
    D -->|"Track"| E["Acknowledgments"]

CMS Workflow

Category management, rich text editing, auto-translation, media library, and version history.

flowchart TB
    Create["Create Category"] --> Add["Add Pages"]
    Add --> Edit["Edit Content"]
    Edit --> Translate["Translate"]
    Translate --> Publish["Publish"]
    Publish --> Ack["Employees Acknowledge"]

Onboarding Flow

Packages group pages by target role. Progress tracked via acknowledgments.

flowchart LR
    Pkg["Create Package"] --> Assign["Assign by Role"]
    Assign --> Track["Track Progress"]
    Track --> Ack["Acknowledge"]
    Ack --> Done["Complete"]

Data Isolation

Multi-tenant architecture. Each organization's content is isolated. Templates are copied per organization.

flowchart TB
    subgraph Server["Backend"]
        API["API Layer"]
    end

    subgraph Data["Data Layer"]
        Categories["Categories"]
        Pages["Pages"]
        Translations["Translations"]
    end

    API --> Categories
    API --> Pages
    API --> Translations

    Auth["Auth"] --> API
    OrgId["Org Context"] --> API

Related Resources

Explore the platform and upcoming products.