Coordinator explainr: "We have scheduled your breakfast between 08:00-09:10
depending on day. Your caregiver Lisa comes most often, and we have optimized the times so that
travel the times become shorter for all caregiver. Do these times work for you??"
M
Monday
Lisa Karlsson
08:00 - 08:40
40 minutes
Travel: 12 min from previous visit
T
Tuesday
Maria Svensson
08:30 - 09:10
40 minutes
Travel: 8 min from previous visit
O
Wednesday-Sunday
Varies between caregiver
08:00 - 09:00
Approximately same tid
Customer's Response
6. Customerpreferences (Optionaltt)
Exempel from kund: "The times looks good, men can we move
Tuesdaysvisitet to 09:00 instead? Jag usually sleep a bit longer on Tuesdayys."
AI-Reviderade Proposal
Originalproposal (Tuesday)REPLACED
08:30 - 09:10
Nytt Proposal (Tuesday)
SELECTED
09:00 - 09:40
Maria Svensson
Impact:
• Travel time increases with 3 min (acceptable)
• Matches kundens request: "after 09:00"
• Same caregiver (Maria S.) is maintained
Historical Information
•"Wakes up usually 07:30, prefers frukost after 08:00"
•"Likes Lisa as caregiver, feels safe"
•"Tuesdayys usually sleep longer (till 08:30-09:00)"